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THE CREAM EXPERIENCE

Homemade, warm cookies along with our own ice cream recipes blend together to create the CREAM experience. As your teeth sink into one of our gourmet ice cream sandwiches, your childhood memories come alive and that joyful feeling takes over as your smile widens from ear to ear. And that smell, mmmmm, of freshly baked cookies lures you from the sidewalk and into the hands of our team of CREAMers (people who care about your happiness). While our selection of custom creations is limitless, literally there a millions of combos that you can design, our patient CREAM Team members can guide you through your journey.

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I highly recommend this to cookie lovers, ice cream lovers, and dessert lovers in general. You can't go wrong with putting cookies and ice cream together... You just can't! - Lex
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Why did they not have this place 10 years ago this would have made my Upward Bound Summers and Saturday College days a whole much better!!!! - Michelle

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Our Story ImageIn 2010, Jimmy and Gus Shamieh and family opened the first CREAM location in Berkeley, California. It began as a family endeavor that was rooted in the Shamieh children's childhood experience. Mrs. Shamieh would often bake cookies and the Shamieh kids would get very creative with what to put in the cookies peanut butter, marshmallows, chocolate bars, and of course, ice cream. Ice cream between two homemade freshly baked and warm cookies became an instant hit with the children and their friends. With the help of the children as tastetesters, Mrs. Shamieh soon developed a recipe for ice cream that she would make at home. As part of a family tradition, these ice cream sandwiches would be the dessert for many family dinners and soon became a treat that was high in demand. In 2010 the Shamieh family decided to take this family tradition and turn it into a treat for the greater public. The goal was not just to sell ice cream sandwiches, but rather to create an experience. An experience that would bring every person who walks through the doors of CREAM into what the Shamieh family has enjoyed for many years.

CREAM is proud to say that Mrs. Shamieh's ice cream recipes have served as the foundation for producing CREAM's own proprietary recipes of ice cream. Yes, that's right, CREAM's cookies come from Mrs. Shamieh’s secret cookie recipe and CREAM's ice cream is a special proprietary mix has been developed over the years.

CREAM serves as an opportunity for every person to dig into their inner child and enjoy a simple yet delicious and comforting treat. The Shamieh family operates their business on 4 principles. The first principle was premium products. Top notch sandwiches made with superior ingredients. The second was to keep our product affordable, thus shattering the old business rule of high quality equals high prices. Third, the Shamieh family wanted every consumer to leave delighted not only with the product, but with the service. CREAM Team members treat every customer with unconditional respect and gratitude. The fourth and final principle the family cemented into the business model is the atmosphere.

The Shamieh family wanted to have a very relaxed and fun environment. Don't be surprised if on your visit to CREAM you may encounter some of the team members joyously singing and dancing to the music played on the sound system. The CREAM family takes pride in letting everyone know that all the cookies are made from scratch! The cookies are homemade from the Shamieh family's special recipe. Baked to perfection would be an understatement, you just have to taste it to believe it!

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We can transform an ordinary occasion into an extraordinary event!

Do your guests have special food requests such as being vegan, lactose intolerant, or even gluten free? Don’t worry, CREAM has it covered. We offer a wide selection of vegan cookies and two soy flavored ice creams. In addition, we carry 3 different types of gluten free cookies and a large majority of our ice cream is gluten free as well!

In other words, no matter what is thrown your way, have no fear, CREAM is here! You can expect nothing but pure fun, excitement, and a hassle free dessert catering. If you have any questions please do not hesitate to fill out the form below and we will get in touch with you as soon as possible!

We look forward to helping you make your next event sucessful and one of a kind!

CREAM Catering Options:

1. Live On-Site Sandwich Catering: Caution! Your guests or colleagues might demand this weekly. Instead of bringing your guests to a CREAM location, this exciting option allows us to bring the CREAM experience to you (warm cookie, ice cream sandwiches). Our CREAM Team will create a memorable experience as our unique creations will soften even the most rigid executives. We'll set it up, scoop it up & clean it up - it's like having your very own CREAM store at your venue.

2. Pre-Made Ice Cream Sandwiches: For events or meetings where a simple delivery or pick up is needed. Place your custom order ahead at least with 24 hours notice and we'll either delivery the goodies to your event or we'll have it ready for pick up. Please note, that due to transportation needs, these products will be served cold as a warm cookie experience is not an option. This is the more economically friendly option as our CREAM team will not be present.

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LIVERMORE

2375 RAILROAD AVE
LIVERMORE, CA 94550


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SAN FRANCISCO

3106 16TH STREET
SAN FRANCISCO, CA 94103


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Why A CREAM Franchise?

In 2010, our founders, the Shamieh family, created a business based on 4 customer centric principles:
1. Premium Products
2. Affordability
3. Customer Delight
4. Fun And Relaxed Atmosphere
Sandwich those principles between the goal of happiness and dedication to convenience, our business formula is ripe for national growth. This is your time to build your own financial future


CREAM Inc. is awarding area development agreements throughout the USA to multi-unit operators that qualify. We’re looking for franchisees who love CREAM and are investing in a spirited brand that reflects a part of who they are and what they believe in. Join our effort to own the premium ice cream segment and let’s have a good time doing it!




Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

How much does it cost to open a CREAM franchise?

Opening a CREAM franchise is an excellent value for your money! A start-up cost of only $30,000 combined with 6% in royalties makes CREAM one of the best business opportunities available! Additional build-out costs are difficult to estimate. Depending on how much infrastructure work is needed, this figure could range from $166,000 to $465,300 (including equipment and fixtures).


Does CREAM provide a layout or floor plan for the store?

CREAM has developed architectural drawings that show what we believe to be the optimal layout to lead to a successful CREAM operation. We will provide you with this general layout, introduce you to our approved architects and and will provide a list of equipment, smallwares and all other necessary opening items.


Am I guaranteed the territory I requested?

Territory allocation is based on first come, first serve basis.


Does CREAM have a Single Unit and Multi Unit operating model?

CREAM has opportunities that begin with a three store commitment.


Have you had a legal evaluation of the franchise documents?

A professional team of lawyers, including an expert at franchise law, have drafted and evaluated all franchise documents.


How much money can I make?

The Federal Trade Commission and various state franchise sales regulations do not allow us to provide specific profit projections. While a CREAM franchise offers an exceptional opportunity to become financially independent, success ultimately depends on your location, management style, experience, commitment and effort, as well as market conditions.


How long would it take to open a CREAM franchise?

Although timing varies depending on certain factors, it should take 6-12 months to open a CREAM franchise from the moment you sign your agreement.


Is it difficult to operate a CREAM?

As a franchisee you will be thoroughly trained by our CREAM team, who will show you how to run your CREAM franchise efficiently and rewardingly. We have established an extensive support system that will aid you through every step of the process, especially in the initial months of operation. If you are looking for a hobby, this is not the right opportunity for you.


Does CREAM offer financing?

No, you will be responsible for financing.



Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

Support: At CREAM, it’s a TEAM approach.

The Support Team will assist you in fulfilling your goals and the CREAM Mission:

"To surprise and delight every customer who walks through our doors while constantly striving for excellence.”


TRAINING AND OPERATIONAL SUPPORT INCLUDES

10 Days of Training at Headquarters
Operations Manual and Ongoing Support
Food & Labor Management
Customer Relations and Retention
Grand Opening Assistance
Menu Development
Location Selection Assistance
Marketing Materials and Product Innovation
Financial Management
New Store Opening Support and Team Training
Ongoing Field Support with Regional Operations Managers, Field Marketing and Trainer Managers
Operations Compliance Systems and Tools

ice cream franchise

Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

PREFERRED CRITERIA:
  • Minimum Development Agreement of 3 locations
  • Minimum 3 years experience in the fast casual or high paced retail as owner/operator
  • Minimum net worth greater than or equal to $1.8MM
  • Have access to adequate capital




REQUIRED DOCUMENTATION AND PROCEDURES:
  • Completed request for consideration form including current personal financial statement *
  • Prior year's tax returns and prior 3 years' financial statements *
  • Credit, business and personal references *
  • Personal guaranty
  • Comprehensive detailed business plan for 1-5 years out
  • Discovery Day
  • Approval and final sign off by CREAM Executive Staff
FRANCHISE PARTNER PROFILE
  • Have a proven track record of aggressively developing multi-unit systems
  • Have local knowledge and expertise in the areas of consumer preferences, real estate, government regulations, and labor
  • Understands that CREAM is an outgoing, fun, and unique concept





Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.




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Employment Opportunities

Our work environment is team-oriented, fast paced and fun. We encourage the entire CREAM TEAM to grow with the company, to become part of our success story. That's why your success is ours! As an equal opportunity employer, CREAM recognizes that our strength lies in our people and is committed to diversity and development.

Flexible schedules to accommodate school and other activities
Comprehensive training
Advancement opportunity
A great place for your first job.

The CREAM reputation of an amazing product, fun atmosphere and incredible service, is what separates us from the others. That's why the people we hire on the team have to be the best. So what are you waiting for? Apply today in 3 easy steps. Download our application, Fill it out, Upload the completed application

CREAM Careers Offer

Flexible work hours
Great opportunities to work as part of the CREAM team
Advancement opportunities are plenty

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CORPORATE OFFICE

650.754.6640
1699 El Camino Real
Suite 201
Millbrae, CA 94030