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THE CREAM EXPERIENCE

No greater childhood memory exists than delicious cold ice cream and out-of-the-oven cookies. So why change that as an adult? One taste of our cookies matched with the cool bite of ice cream will make you swoon. And when you see the myriad of custom combinations available you’re sure to ask, “Are other desserts even worth trying?”

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I highly recommend this to cookie lovers, ice cream lovers, and dessert lovers in general. You can't go wrong with putting cookies and ice cream together... You just can't!
- Lex
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What is the best thing about CREAM? is it the infinite amount of ice cream sandwich combinations you can make? the extremely efficient service?
- Gautam

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Our Story ImageIn 2010, Jimmy and Gus led the Shamieh family in opening the first CREAM location in Berkeley, California. It was a throwback to our childhood, when it became a “thing” for us to sandwich rich ice creams and fillings between mom’s fresh-baked cookies. We wanted to share these secret creations with the entirety of humanity (or at least Berkeley). We made four promises. The first was to provide premium products made from our own proprietary recipes with superior ingredients. Next, keep costs low so that happiness remains affordable for all. We also wanted to delight each customer by showing you the same love you’d show your own BFF. And, of course, a fun and relaxed atmosphere where an impromptu karaoke song and dance session could break out at any moment!

One taste of CREAM’s incredible treats prepared to perfection, and you’ll be at a loss for words. Which is fine, because it’s rude to speak with your mouth full. Even if it’s filled with the most delicious ice cream sandwich you’ll ever have.

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We can transform an ordinary occasion into an extraordinary event!

Do your guests have special food requests such as being vegan, lactose intolerant, or even gluten free? Don’t worry, CREAM has it covered. We offer a wide selection of vegan cookies and two soy flavored ice creams. In addition, we carry 3 different types of gluten free cookies and a large majority of our ice cream is gluten free as well!

In other words, no matter what is thrown your way, have no fear, CREAM is here! You can expect nothing but pure fun, excitement, and a hassle free dessert catering. If you have any questions please do not hesitate to fill out the form below and we will get in touch with you as soon as possible!

We look forward to helping you make your next event sucessful and one of a kind!

CREAM Catering Options:

1. Live On-Site Sandwich Catering: Caution! Your guests or colleagues might demand this weekly. Instead of bringing your guests to a CREAM location, this exciting option allows us to bring the CREAM experience to you (warm cookie, ice cream sandwiches). Our CREAM Team will create a memorable experience as our unique creations will soften even the most rigid executives. We'll set it up, scoop it up & clean it up - it's like having your very own CREAM store at your venue.

2. Pre-Made Ice Cream Sandwiches: For events or meetings where a simple delivery or pick up is needed. Place your custom order ahead at least with 24 hours notice and we'll either delivery the goodies to your event or we'll have it ready for pick up. Please note, that due to transportation needs, these products will be served cold as a warm cookie experience is not an option. This is the more economically friendly option as our CREAM team will not be present.

Summerlin [Now Open!]

1980 Festival Plaza Dr
Las Vegas, NV 89135


Store Info & Hours | Directions
CREAM Summerlin MAP

Los Angeles [Now Open!]

3335 S. Figueroa St.
Los Angeles, CA 90007


Store Info & Hours | Directions
CREAM Los Angeles MAP

PACIFIC BEACH [COMING SOON!]

1038 Garnet Ave
San Diego, CA 92109


Directions
PACIFIC BEACH MAP

Oakland[Coming Soon!]

6300 College Ave
Oakland, CA 94618


Directions
CREAM Oakland MAP

FRESNO [COMING SOON!]

1760 E. BARSTOW AVE.
FRESNO, CA 93710


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FRESNO MAP

IRVINE SPECTRUM [Coming Soon!]

71 FORTUNE DRIVE #914
IRVINE, CA 92618


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CREAM IRVINE SPECTRUM MAP

CUPERTINO [COMING SOON!]

19501 STEVENS CREEK BLVD. #102
CUPERTINO, CA 95014


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CUPERTINO MAP

ALISO VIEJO [COMING SOON!]

26841 ALISO CREEK RD. #B
ALISO VIEJO, CA 92656


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ALISO VIEJO MAP

ALAMEDA [COMING SOON!]

2630 5th ST. SUITE 10
ALAMEDA, CA 94501


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ALAMEDA MAP

FREMONT [Coming Soon!]

43956 Pacific Commons Boulevard.
Fremont, CA 94538


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CREAM SAN DIEGO MAP

SAN DIEGO [Coming Soon!]

5157 College Ave.
SAN DIEGO, CA 92115


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CREAM SAN DIEGO MAP

ELK GROVE

8469 Elk Grove Blvd,
ELK GROVE, CA 95758


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CREAM ELK GROVE MAP

SAN FRANCISCO

3106 16TH STREET
SAN FRANCISCO, CA 94103


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BERKELEY

2399 Telegraph Ave.
BERKELEY, CA 94704


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CREAM BERKELEY MAP

PALO ALTO

440 University Ave.
PALO ALTO, CA 94301


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CREAM OF PALO ALTO MAP

SAN MATEO

134 SOUTH B STREET.
SAN MATEO, CA 94401


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CREAM SAN MATEO MAP

DAVIS

110 F Street
Davis, CA 95616


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CREAM OF DAVIS MAP

SAN JOSE

49 South 1st Street.
SAN JOSE, CA 95113


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CREAM SAN JOSE MAP

WALNUT CREEK

1372 North Main Street
WALNUT CREEK, CA 94596


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CREAM OF WALNUT CREEK

LIVERMORE

2375 RAILROAD AVE
LIVERMORE, CA 94550


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CREAM LIVERMORE MAP
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Why A CREAM Franchise?

In 2010, our founders, the Shamieh family, created a business based on 4 customer centric principles:
1. Premium Products
2. Affordability
3. Customer Delight
4. Fun And Relaxed Atmosphere
Sandwich those principles between the goal of happiness and dedication to convenience, our business formula is ripe for national growth. This is your time to build your own financial future


CREAM Inc. is awarding area development agreements throughout the USA to multi-unit operators that qualify. We’re looking for franchisees who love CREAM and are investing in a spirited brand that reflects a part of who they are and what they believe in. Join our effort to own the premium ice cream segment and let’s have a good time doing it!




Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

How much does it cost to open a CREAM franchise?

Opening a CREAM franchise is an excellent value for your money! A start-up cost of only $30,000 combined with 6% in royalties makes CREAM one of the best business opportunities available! Additional build-out costs are difficult to estimate. Depending on how much infrastructure work is needed, this figure could range from $166,000 to $465,300 (including equipment and fixtures).


Does CREAM provide a layout or floor plan for the store?

CREAM has developed architectural drawings that show what we believe to be the optimal layout to lead to a successful CREAM operation. We will provide you with this general layout, introduce you to our approved architects and and will provide a list of equipment, smallwares and all other necessary opening items.


Am I guaranteed the territory I requested?

Territory allocation is based on first come, first serve basis.


Does CREAM have a Single Unit and Multi Unit operating model?

CREAM has opportunities that begin with a three store commitment.


Have you had a legal evaluation of the franchise documents?

A professional team of lawyers, including an expert at franchise law, have drafted and evaluated all franchise documents.


How much money can I make?

The Federal Trade Commission and various state franchise sales regulations do not allow us to provide specific profit projections. While a CREAM franchise offers an exceptional opportunity to become financially independent, success ultimately depends on your location, management style, experience, commitment and effort, as well as market conditions.


How long would it take to open a CREAM franchise?

Although timing varies depending on certain factors, it should take 6-12 months to open a CREAM franchise from the moment you sign your agreement.


Is it difficult to operate a CREAM?

As a franchisee you will be thoroughly trained by our CREAM team, who will show you how to run your CREAM franchise efficiently and rewardingly. We have established an extensive support system that will aid you through every step of the process, especially in the initial months of operation. If you are looking for a hobby, this is not the right opportunity for you.


Does CREAM offer financing?

No, you will be responsible for financing.



Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

Support: At CREAM, it’s a TEAM approach.

The Support Team will assist you in fulfilling your goals and the CREAM Mission:

"To surprise and delight every customer who walks through our doors while constantly striving for excellence.”


TRAINING AND OPERATIONAL SUPPORT INCLUDES

10 Days of Training at Headquarters
Operations Manual and Ongoing Support
Food & Labor Management
Customer Relations and Retention
Grand Opening Assistance
Menu Development
Location Selection Assistance
Marketing Materials and Product Innovation
Financial Management
New Store Opening Support and Team Training
Ongoing Field Support with Regional Operations Managers, Field Marketing and Trainer Managers
Operations Compliance Systems and Tools

ice cream franchise

Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.

PREFERRED CRITERIA:
  • Minimum Development Agreement of 3 locations
  • Minimum 3 years experience in the fast casual or high paced retail as owner/operator
  • Minimum net worth greater than or equal to $1.8MM
  • Have access to adequate capital




REQUIRED DOCUMENTATION AND PROCEDURES:
  • Completed request for consideration form including current personal financial statement *
  • Prior year's tax returns and prior 3 years' financial statements *
  • Credit, business and personal references *
  • Personal guaranty
  • Comprehensive detailed business plan for 1-5 years out
  • Discovery Day
  • Approval and final sign off by CREAM Executive Staff
FRANCHISE PARTNER PROFILE
  • Have a proven track record of aggressively developing multi-unit systems
  • Have local knowledge and expertise in the areas of consumer preferences, real estate, government regulations, and labor
  • Understands that CREAM is an outgoing, fun, and unique concept





Legal Disclaimer: This web site and the information contained herein does not constitute the offer or sale of a franchise. The offer and sale of a franchise can only be made through the delivery and receipt of our Federal Disclosure Document (FDD). There are certain states that require the registration of a FDD before the franchisor can advertise or offer the franchise in that state. We may not be registered in all those registration states and may not offer franchises to residents of those states or to persons wishing to locate a franchise in those states.




Cream Career

Employment Opportunities

Our work environment is team-oriented, fast paced and fun. We encourage the entire CREAM TEAM to grow with the company, to become part of our success story. That's why your success is ours! As an equal opportunity employer, CREAM recognizes that our strength lies in our people and is committed to diversity and development.

Flexible schedules to accommodate school and other activities
Comprehensive training
Advancement opportunity
A great place for your first job.

The CREAM reputation of an amazing product, fun atmosphere and incredible service, is what separates us from the others. That's why the people we hire on the team have to be the best. So what are you waiting for? Apply today in 3 easy steps. Download our application, Fill it out, Upload the completed application

CREAM Careers Offer

Flexible work hours
Great opportunities to work as part of the CREAM team
Advancement opportunities are plenty

Contact Cream

CORPORATE OFFICE

650.754.6640
1699 El Camino Real
Suite 201
Millbrae, CA 94030